Last updated: 2026-05-28
Refund Policy
Why all sales final
Our exam prep products are fully digital. The moment access is granted, the customer has the ability to view, download, print, or screenshot every study guide, practice question, and explanation. Because we cannot revoke that access in any practical way once it has been granted, we do not offer refunds.
What you can do before buying
- Browse our free resources first. Sample questions, our free Classification Finder, and our free Law & Business overview are available on the site so you can evaluate the quality of our content before purchasing.
- Read the course details carefully. Each classification course page lists what is included, the access window, and the number of practice questions.
- Email us with questions. If you are unsure whether a specific course is right for you, contact contact@contractorpathway.com before purchasing.
What this policy does not waive
This policy does not waive any non-waivable consumer rights you may have under California or US federal law, including but not limited to chargeback rights under your payment card network rules and rights under the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule when applicable.
Technical issues
If you experience a verifiable technical issue that prevents you from accessing the course you purchased (for example, our servers are down or your account credentials do not work), email contact@contractorpathway.com within 30 days of purchase and we will restore your access. Refunds are still not offered for technical issues — we will fix the access.
Duplicate purchases
If you accidentally purchase the same course twice (same login, same classification, within 24 hours), email support and we will void the duplicate charge. This is the only exception to the all-sales-final rule.
Contact
Questions about this policy? Email contact@contractorpathway.com.